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Joliet, IL – Big changes are flowing into Joliet’s water management system, and local residents—and homeowners—will want to take note. On Monday, March 3rd at 5:30 p.m., the Joliet Public Utilities Department will present the results of its 2024 Non-Revenue Water (NRW) Audit during the Pre-Council meeting at City Council Chambers. Alongside the audit findings, Director Allison Swisher and representatives from Cavanaugh, a leading water management consultancy, will outline the city’s ongoing NRW reduction program. This presentation is open to the public, offering a firsthand look at how Joliet is preparing for a sustainable water future.
What’s Non-Revenue Water—and Why Does It Matter?
Non-revenue water refers to water that’s lost or unaccounted for before it reaches customers—think leaks, faulty meters, or unbilled usage. Reducing NRW is a technical challenge, but it’s critical for Joliet as the city gears up to transition to Lake Michigan water by 2030. The Illinois Department of Natural Resources (IDNR) mandates that Joliet’s NRW fall below 10% by then, a goal that’s driving major infrastructure upgrades.
Swisher emphasized transparency during the city’s first-ever press briefing earlier this week, where she walked local media through the audit’s technical details. “We want residents to understand the progress we’re making,” she said. “This isn’t just about pipes—it’s about ensuring Joliet thrives for years to come.”
Key Highlights from the Presentation
Here’s what to expect at the March 3rd meeting:
- **2024 Audit Results**: How does this year’s NRW stack up against past years?
- **NRW Breakdown**: Swisher will explain the three components of NRW and the measurement methods used across Illinois and the U.S.
- **Looking Ahead**: Plans for 2025 include replacing 10,000 small water meters and upgrading 30 miles of water mains—moves that could boost efficiency and property values alike.
Since launching its NRW reduction program in 2022, Joliet has partnered with Cavanaugh to develop a Water System Improvement Plan. Their work intensified in July 2024, focusing on proactive solutions to meet the 2030 deadline.
Why This Matters to Homeowners
For Joliet residents—and anyone eyeing property in the area—these updates aren’t just civic news; they’re real estate news. Improved water infrastructure can mean fewer headaches for homeowners (goodbye, unexpected leaks!) and a stronger long-term outlook for the local market. As Joliet prepares to tap into Lake Michigan, the city is positioning itself as a forward-thinking community—a big plus for buyers and sellers alike.
Want to stay informed about how local developments like this could impact your property goals? Our team of experienced Joliet brokers at Exit Real Estate Specialists is here to help. Whether you’re buying, selling, or just curious about the market, reach out today to connect with one of our skilled professionals!

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